![]() ![]() Knowledge of cost implications and tracking of data related to surgical requests.Must possess excellent customer service skills with effective written and verbal communication skills. ![]() Good analytical skills to assess multiple variables and their combined affect on cost and efficiency.Ability to establish and maintain effective working relationships with physicians, clinical staff, management, and peers.Must have experience coordinating surgery schedules between physicians, patients, operating room staff, anesthesiology, and outside agencies requiring a high degree of accuracy and attention to detail.Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers and vendors. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives.Collects data elements to produce surgical reports and provide statistical feedback to Surgical Departments.Joseph, and Good Samaritan Team Leaders, to ensure appropriate and accurate scheduling by procedure code. Collaborates with Preop Evaluation Education Center (PEEC), Kaiser Ambulatory Surgery Center (KASC), Minor Procedures Rooms, St.Collaborates extensively with each Kaiser Permanente OR Scheduler to assure maximum utilization of block time in each OR Venue.Accountable for the completeness and accuracy of surgical request forms, including patient demographics, procedure description and code, venue request, and time request.Makes scheduling decisions that maximize cost-effectiveness, efficiency, and utilization.Manage schedules and communicate between Kaiser Permanente members, Health Plan surgeons, external providers, anesthesiologists, surgical department staff, OR venues, and patients to coordinate coverage as needed.Coordinates resources to schedule surgeries for multi-disciplinary departments using established scheduling guidelines, OPTime average procedure length, and operating room availability.Reports safety hazards, accidents and incidents, and unsafe working conditions promptly. Ensures patient safety in the preparation and provisioning of care related to but not limited to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. ![]()
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